Returns & Exchanges
At ART OF JIU JITSU, we strive for excellence in every piece of training gear we produce. If you are not completely satisfied with your purchase, we offer a 30-day window for returns and exchanges on all unwashed and unworn items in their original packaging.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Ensure the gear is in its original condition with all tags attached, then securely pack the items using the original shipping materials if possible.
- 3.Ship the Items
Print the prepaid shipping label provided by our portal and drop off your package at any authorized carrier location.
- 4.Quality Inspection & Refund
Once our team receives and inspects your return for quality standards, we will process your refund or ship your exchange item within 5-7 business days.